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Shipping & Return Policy

 Domestic Shipping 

We offer free ground shipping on all orders within Italy over 50€.
Orders are typically processed between 1-3 business days and are in transit business days only. As you know, sometimes delivery process may take longer depending on the orders volume.

We do our Very Best to keep our stock updated but, due to high demand, some items may be purchased on backorder and may be delayed.
If shipping delays for any reason, you will be informed via e-mail as soon as possible. 


International Shipping 

We offer free international shipping on orders over 350 €. A country-specific shipping fee will be applied at checkout on orders less than 350€ (see below).

We currently offer SDA EXPRESS for international orders that normally takes  between 7 to 15 working days but, as you know, delays may occur.
Bohemia Couture is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you.

Sometimes transit times may vary due to customs delays but, If you’re having trouble with your order, please don’t hesitate to contact us at hello@bohemiacouture.com 


Country-specific fees applied at checkout

 

   FREE DOMESTIC ITALIAN SHIPPING over 50€ order.

   FREE WORLDWIDE SHIPPING over 350€ order.

 

Zone 1 - 15€

Austria, Belgium, France, Germany, Luxemburg, Holland, Monaco,Spain, UK, Croatia, Denmark, Ireland,Greece, Finland, Portugal, Sweden,Bulgaria, Cyprus, Latvia, Estonia, Lithuania,Malta, Czech Republic, Poland, Hungry, Slovenia, Slovakia, Romania.

Zone 2 - 20€

 Norway, Switzerland.

Zone 3 - 30€

USA, Canada, Japan, China, Hong Kong, Australia, New Zealand.

 

Return Policy 

If you are not satisfied with your purchase, please email us at hello@bohemiacouture.com specifying your Name, the order’s number in the email object and the reason of your return.
We will accept returns on all items within 14 days from time of shipment for store credit only deducing the cost of original shipping. In case of Domestic Free shipping, we'll only deduce an amount between 7€ to 15€.
Items must be returned with all original tags, packaging and other accessories (silk dustbags or belt) and gifts received with the order.
Items must be unwashed, unworn, without any signs of use.
We do not offer refunds but we’re glad to exchange any items or issue a voucher for store credit.

Return handling and return shipping costs are the responsibility of the customer so shipping costs are non-refundable. 
Please allow 1 week for processing every returned item.

 

If the price of the item you have chosen is inferior to your original order

We will send you the new item on the arrival of your parcel and create a voucher for the remaining amount that will be emailed to you.


If the price of the item is superior to your original order

We will create a voucher for the full amount initially paid that will be emailed to you and you will be able to use this voucher to buy a new item.
Vouchers are valid for a full year.
Please allow 4-5 days for processing.

 

Order Mistakes:

If you have made any error in your order, please email immediately to hello@bohemiacouture.com and we will always try to accommodate order changes where possible or discuss a solution : )

 

Tracking Informations:

You will receive an order confirmation email moments after checkout and you will be sent an email with your shipment tracking information when we ship your parcel.